Does it protect from RFID?
Yes!
Last updated: February 16, 2022 07:25
Do the magnets inside the wallet damage my cards?
No, they are shielded.
Last updated: February 16, 2022 07:25
Can I use the wallet on my phone with the Ohsnap Grip 2.0?
Yes! The MagSnap plate add-on ($10) allows you to magnetically attach your grip or your wallet to your phone whenever you want! Just pop one off and pop the other one on.
Last updated: February 16, 2022 07:25
What is the wallet made from?
Card module is aluminum with nylon/fiber/steel lever. Tool module is aluminum. Cover and Band plates can be aluminum, steel, titanium, fiber, etc.
Last updated: February 16, 2022 07:25
Is the MagSnap Wallet MagSafe compatible?
No, but we did this on purpose. Here’s why: 1. If we included the necessary magnets, the wallet would be far thicker and more expensive. 2. If you swap out your wallet for the Ohsnap Grip 2.0 when it’s not on your phone, you still get all the benefits of MagSafe. The Grip 2.0 features the same auto-aligning magnets found in MagSafe and is compatible with all our mounts and chargers. 3. Our magnet array and locking pin is much stronger than MagSafe. MagSafe wallets easily slide off your phone when you put it into your pants - our wallet stays put.
Our approach may be slightly less streamlined than Apple’s, but our magnetic connections are stronger, and our products are more modular and way more functional.
Last updated: February 25, 2022 09:50
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.